Thank you for shopping with beautybossestheticss. We value your trust in our products and want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully to understand how we handle returns, exchanges, and refunds.
Returns
Due to the nature of our skincare products and for hygiene reasons, we do not accept returns on opened or used items. If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery to initiate a return or exchange.
To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- Proof of purchase (order number or receipt) is required.
Exchanges
We only replace items if they are defective, damaged, or sent in error. If you need to exchange a product, please email us at [email protected] with your order number and a clear photo of the issue.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Please note: Shipping costs are non-refundable.
Non-Returnable Items
- Used/opened products
- Gift cards
- Sale/clearance items
Shipping Returns
To return your product, please mail it to:
BeautyBossEstheticss
3252 East 4th St,
Los Angeles, CA, 90063,
United States
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance.
Need Help?
If you have any questions or concerns about your order, please don’t hesitate to contact us:
📧 Email: [email protected]
📞 Phone: +1 (323) 704-1333
